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FAQS

COVID-19 Coronavirus is having a significant impact on delivery services. There may be delivery delays to your order due to limited flights, government workplace restrictions, social distancing in facilities and increased parcel volumes. Standard shipping usually takes 20 working days, 6-7 weeks maximum Express usually takes 5-10 working days However due to the pandemic these dates are not predictable. Please do not order if you are not willing to wait. Thanks for your understanding and support.

We love posting about our inspiration, existing collection, new and upcoming designs and ongoing sales on social media so follow us on Facebook and Instagram. You can also subscribe to our E-newsletter where you’ll receive exclusive news on upcoming designs and promotions before they are even announced online!

Not at this time. For now, we mainly operate via eCommerce.

You can email us at info@shovava.com

All fabrics are soft and flowing.

Visually they are similar, thus the reason we didn’t take separate photos for each one.

For all scarves, print of the artwork only on ONE SIDE of the scarf (it’s impossible to digitally print on both sides). Therefore the other side will show a slightly paler shade. The degree of shade differs per material.

Scarves made in 100% Cotton is bit more matte and slightly sheer.

Silk Cashmere is soft and lush.

100% Silk is super soft and lush texture. It also brings out the colors beautifully.

Cashmere is famous for its lightweight quality, softness and warmth.

You can watch textile video on our Instagram page @shovava in Stories section.

 

Although you won’t need to do this often, we generally recommend to hand wash all Shovava garments. Just immerse the garment and gently rinse. Don’t rub or soak. Lay flat to dry in shade. The gentler you are, the better your clothes will look and last longer.

We accept payments from major credits, debit cards and PayPal.

At this time, we do not accept AMEX or pre-paid credit cards.

A unique code is generated for all gift card purchases and are one time use only.

Discount codes are usually sent to you via email or are posted on our social media.

Both gift card voucher and discount code can be applied upon checkout. Please make sure that before you complete your order that you verify if your discount was applied to your total purchase. This code will not be able to be applied at a later time. In addition, multiple discount codes will not be able to be applied to your order.

To be evaluated for your eligibility to be a wholesale stockist, please reach out to us at wholesale@shovava.com

Our initial wholesale minimum order is $500 USD for international buyers and $500 AUD for domestic. Reorder minimums are $300 USD and $300 AUD, respectively. Amounts quoted before shipping.

 

We love posting about our inspiration, existing collection, new and upcoming designs and ongoing sales on social media so follow us on Facebook and Instagram. You can also subscribe to our E-newsletter where you’ll receive exclusive news on upcoming designs and promotions before they are even announced online!

Not at this time. For now, we mainly operate via eCommerce.

You can email us at info@shovava.com

All fabrics are soft and flowing.

Visually they are similar, thus the reason we didn’t take separate photos for each one.

For all scarves, print of the artwork only on ONE SIDE of the scarf (it’s impossible to digitally print on both sides). Therefore the other side will show a slightly paler shade. The degree of shade differs per material.

Scarves made in 100% Cotton is bit more matte and slightly sheer.

Silk Cashmere is soft and lush.

100% Silk is super soft and lush texture. It also brings out the colors beautifully.

Cashmere is famous for its lightweight quality, softness and warmth.

You can watch textile video on our Instagram page @shovava in Stories section.

Although you won’t need to do this often, we generally recommend to hand wash all Shovava garments. Just immerse the garment and gently rinse. Don’t rub or soak. Lay flat to dry in shade. The gentler you are, the better your clothes will look and last longer.

We accept payments from major credits, debit cards and PayPal.

At this time, we do not accept AMEX or pre-paid credit cards.

A unique code is generated for all gift card purchases and are one time use only.

Discount codes are usually sent to you via email or are posted on our social media.

Both gift card voucher and discount code can be applied upon checkout. Please make sure that before you complete your order that you verify if your discount was applied to your total purchase. This code will not be able to be applied at a later time. In addition, multiple discount codes will not be able to be applied to your order.

To be evaluated for your eligibility to be a wholesale stockist, please reach out to us at wholesale@shovava.com

Our initial wholesale minimum order is $500 USD for international buyers and $500 AUD for domestic. Reorder minimums are $300 USD and $300 AUD, respectively. Amounts quoted before shipping.

COVID-19 Coronavirus is having a significant impact on delivery services. There may be delivery delays to your order due to limited flights, government workplace restrictions, social distancing in facilities and increased parcel volumes. Standard shipping usually takes 20 working days, 6-7 weeks maximum Express usually takes 5-10 working days However due to the pandemic these dates are not predictable. Please do not order if you are not willing to wait. Thanks for your understanding and support.